Posts Tagged ‘SocialMedia’
The Year 2014 in Review
February 4, 2015
2014 was my first full year with HIMSS in consumer health and full of opportunity.
In January, I went to my first Consumer Electronics Show in Las Vegas. It was as massive as I heard, full of large screen TVs, many curved screens, drones, health trackers, etc. I spent most of the time at the Digital Health Summit – a well organized event including patient panels, fitness health device startups, wellness programs, and a demonstration of a exoskeleton. Got to catch up with some friends including Hugo Campos.
At the end of February, I experienced my first HIMSS conference as staff rather than member. A series of full days in Orlando, most of the time spent managing the new Connected Patient Learning Gallery which was a big success with speakers including Lygeia Ricciardi and Regina Holliday both painting and speaking. Great to spend time with other HIMSS staff and understand what it takes to pull of a successful conference of 36,000 participants.
One of the advantages of working in the Global Center for Health Innovation in Cleveland is that it is attached to the Cleveland Convention Center. As a result, I had the opportunity to attend the Cleveland Clinic Patient Experience Summit in May, the Case Management Society of America in June and the Cleveland Clinic Innovation Summit in October.
In June, I had the opportunity to speak at the Northern Ohio HIMSS conference on the Value of Patient Engagement. There were several other chapter meetings, chapter leader institute, meaningful use meeting and the Nursing Informatics Institute, all well delivered HIMSS events.
In November, I had a great opportunity to present at the D-Data Exchange and attend the Diabetes Mine Innovation Summit. Although I had been to other events like MedicineX and Health 2.0 which advocate for patients and include patients throughout their programs, Diabetes Mine is a close-knit and strong advocacy group of Type 1 diabetics who know their technology and know policy to make their lives better. See my blog post about this on the Maker Culture in Healthcare.
In December, I returned to the HIMSS mHealth Summit in DC. Great presentations on cutting edge technology with an emphasis on what new ideas work and how they can impact patient outcomes. There was also talk about co-development of new apps and technology with patients. I also enjoyed the international flavor of the conference, especially the African representatives discussing ways to use mHealth to address the Ebola crisis.
I had book chapters published including:
- a chapter on social media
- A revision of my chapter on eResearch in the Health Informatics textbook
- A chapter on Computing and Information in a book on Wireless Health
Also, I had 3 publications, two journal articles as coauthor with the Chronic Kidney Disease Registry at Cleveland Clinic.
It was also an active year for blogging:
- Most of my blogging activity moved to the HIMSS blog
- In October, I began LinkedIn long posts on “This Week in Patient Engagement” which has been successful.
I continue to teach a online course on Clinical Analytics for Kent State University. Great students and a great opportunity. Looking forward to developing a second level course on analytics in 2015.
In 2015, there will be few posts here but more at HIMSS and LinkedIn. Please follow me there.
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Two Book Chapters Published
March 3, 2014
Last week I had two book chapters published.
First, a new social media book published by HIMSS titled Applying Social Media Technologies in Healthcare Environments edited by Christina Thielst, an early adopter of blogging in Health IT. My chapter is on “Social Media Hubs: Strategy and Implementation.” The book addresses a wide range of issues including legal and public health.
The second chapter is an update to Health Informatics: Practical Guide for Healthcare and Information Technology Professionals now in its 6th edition. My chapter is on eResearch, reviewing how information technology can support all aspects of the research workflow. The book is expanded adding several new chapters and is now endorsed by AMIA and available to AMIA members at a discount. Bob Hoyt, the editor from the University of West Florida, has created a companion website as a resource to informatics faculty and students called www.informaticseducation.org.
Both books are available in paper and as ebooks.
Another book chapter is nearing publishing. Will have an announcement about that soon.
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Year in Review – SlideShare and Delicious
January 15, 2014
Two automated reports I came across thanks to the Twitterati.
First is SlideShare personalized year in review shows a definite peak in November after I uploaded two presentations I made in Houston on Social Media Intro and Social Media in Healthcare. My total views on SlideShare are approaching 100,000 with over 20,000 in 2013 alone. And it is not only my most recent uploads which draw the traffic, some over five years old also draw ongoing interest and have 7000 views. Slideshare has been a source of speaking invitations as well.
Delicious has a similar reporting method. The Delicious Annual Report reminds me I joined in 2007 and has a nice constellation view of some of the content. It includes a word cloud, top finds and popular links. However, in starting my new job, I have decided to transition to Evernote in which I can save hyperlinks but also notes and other content.
Research Gate shows 329 publication views for 2013 with a Research Gate score of 11.33.
For Twitter, I found Simply Measured, should showed not only that I have 6380 followers but also my Klout score of 61.6 and 10,706 total tweets (not for last year only). Also displayed are key words (health care, top), audience distribution, audience by time zone,
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2013 Year in Review
December 31, 2013
It’s been another year of achievement and learning. It would have been difficult a year ago to predict how my professional life would change.
My first trip mixed pleasure and work. Being in Salt Lake City, I agreed to speak to the Utah Center for Clinical and Translational Science on some of my work at the Cleveland Clinic and the Cleveland Clinical and Translational Science Consortium. Bernie LaSalle made the event into a series of presentations by the University of Utah Bioinformatics team which was very informative.
Next it was off to the American Medical Informatics Association Joint Summits in San Francisco in March. Presented two posters:
In May and June, I taught my first online course for the Health Informatics program at Kent State University in Clinical Analytics. Earlier in the year I designed the course and had an experienced group of students who were eager to learn this emerging area of informatics.
Related to Clinical Analytics, I participated in the Clinical and Business Intelligence Data and Analytics Task force of HIMSS, wrote a blog post on Teaching Clinical Analytics and then did a virtual event for HIMSS in September on “Transforming Care by Improved Decision Making: Deriving Meaning from Big Data.” Presentation is here.
September brought the Midwest Hospital Cloud Forum in Chicago where I presented on a panel: Closing the Loop in Healthcare Analytics – Correlating Clinical and Administrative Systems with Research Efforts to Deliver Clinical Efficiency in Real Time.
In early November, I was in Houston as the keynote speaker for the Texas Gulf Coast Association for Healthcare Quality. I gave two presentations:
- Revision on my chapter on eResearch for Health Informatics
- Chapter on Computing and Information in Wireless Health
- Chapter on Social Media Hubs for a new book on Social Media in Healthcare published by HIMSS (to be available at the HIMSS conference in February)
What will 2014 bring? Certainly opportunities to enhance national collaboration on consumer health issues especially at the HIMSS14 conference where I will be managing the Connected Patient Learning Gallery. In many ways, patient engagement and the connected patient are no longer concepts but are at the tipping point of real change. Things will look very different a year from now and I plan to play a part in it.
Social Media in Healthcare Quality
November 1, 2013
Today I presented at the Texas Gulf Coast Association for Healthcare Quality on social media in healthcare. Slides are posted on my Slideshare. The video, Empathy: The Human Connection to Patient Care is below
Quality professionals in healthcare including risk management and patient safety are relatively new to social media. They have some realistic concerns about HIPAA and sharing proprietary information on safety issues. However, they are receptive to learning and sharing best practices. But where to start?
- Look for LinkedIn groups, for instance, the Institute for Healthcare Quality.
- Follow your own institution’s LinkedIn, Twitter and Facebook accounts
- Follow specific hashtags on Twitter, such as, #ptsafety
- Look for videos related to quality issues – search on YouTube
- Join a tweetchat such as #hcsm (health care social media)
- Look for social media policies
- Follow e-Patient blog posts
- Consider entering the Voices of Quality Video Contest from the Robert Wood Johnson Foundation.
I think there is real potential for healthcare quality professionals to share best practices on social media and begin to develop communities around issues like patient safety, risk management, and patient satisfaction.
Share this:Healthcare IT professionals you should follow on Twitter
June 4, 2013
There are actually many people to follow in this category but I was privileged to be first on this list by MedCityNews last week. Also, it put me in some good company, most of whom I already follow, such as, @jhalamka and the infamous @histalk.
This made me think of writing a brief post about how I use Twitter. I was an early adopter of Twitter starting just before attending Medicine 2.0 in Toronto in 2007. Meeting an energetic group from the US and Europe who were live tweeting at the conference got me hooked.
Now I have 5500 followers from Europe to Australia and follow about 1100. I post 3-6 times per day and more often at conferences. My focus in tweeting is health IT, health care social media, mHealth and apps, innovation in healthcare, conferences I attend, articles I read (newsletters and journals) and some notable Cleveland Clinic news. I try to share quality information and almost always include links. I use my favorite hash tags #hcsm, #mhealth, #HIMSS, #EMR. Have not gotten into the habit of using #HealthIT or #HITsm yet.
I also promote some of my favorite people, such as, @berci, @healthythinker, @lucienengelen, @nicolaziady, @ReginaHolliday,@ahier and many others.
Overall, I try to provide quality information that I think is important and not get bogged down in criticizing others or off-color remarks.
I hope I can continue to earn the respect of the wild world of Twitterland. See you there.
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Virtual Presentation in Bilbao, Spain at Salud 2.0
July 9, 2012
Salud 2.0 is simply Health 2.0 in Spanish. This conference brings together speakers to discuss Web 2.0 technologies in health care. My presentation was Social Media in Health Care: A Reasoned Approach.
I received several questions and will repeat them here to give more complete answers:
- What to you mean about the risk of conflict of interest?
Because social media is largely brief communication, a physician or other healthcare professional could promote a product or service without a disclaimer that they have a financial interest in this product. To be transparent about potential conflicts of interest in social media, one must add a link to a webpage with full disclosure. Drug and device companies must be clear about any claims they make on social media and should link to more complete information. - There are so many social media outlets, how do you choose where to start?
Find the best tool for what you need. It is not necessary to use multiple social media tools. For instance, if you are a physician or healthcare professional and want to communicate with colleagues, use Twitter if you are comfortable with more open communications, use a private social network for your group only if you would rather keep private. If you are a hospital and want to interact with patients, consider Facebook because it is an open, widely used platform which allows comments from patients. - In Spain there is a publicly supported healthcare system, unlike the US. How should the approach to social media be different?
I would think hospitals would still want to hear from patients but would not use social media as a means to attract new patients unless there was a specialty service that more patients should be made aware of. A good example of this is http://www.guiametabolica.org/ which is also being presented at the conference. Social media could also have more of a public health approach – how to keep the population healthier and identify diseases earlier for intervention.
Here are the slides from the presentation. And the video is below:
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Eleven Chronic Disease Technologies to Watch
June 28, 2012
This significant report by NEHI (New England Health Policy Institute) reviews current tech trends which will impact the future of chronic disease management. The report categorizes these technologies into 4 classes based on the significant evidence supporting clinical and financial benefits. The technologies reviewed are:
- Extended Care eVisits
- Home Telehealth
- In-Car Telehealth
- Medication Adherence Tools
- Mobile Asthma Management Tools
- Mobile Cardiovascular Tools
- Mobile Clinical Decision Support
- Mobile Diabetes Management Tools
- Social Media Promoting Health
- Tele-Stroke Care
- Virtual Visits
Social media for promoting health was put in class IV. They note that some “their goal is to give simple daily challenges or “micro-actions” that add up to significant health improvements over time.” They report that their is a lack of evidence of effectiveness because they are so new and reports of success are mostly anecdotal by the vendors themselves. The exception are some studies of smoking cessation. While there may be a limited number of randomized clinical trials in the use of social media, there is a growing evidence of the effectiveness of social media in healthcare. Also, social media in healthcare is much broader than promoting health. Online communities, apps, and Twitter are powerful tools capable of having a significant impact on managing and coping with illness. Also, increasing evidence is being published weekly in journals like Journal of Medical Internet Research and the Journal of Participatory Medicine.
Conclusion: this report has excellent analysis on several underutilized technologies in medicine but the evidence for the effectiveness of social media is stronger in my opinion.
Share this:A Look at Social Media in Health Care — Two Years Later – iHealthbeat post
May 21, 2012
Last week I had a follow up post on iHealthbeat on Social Media in Healthcare to one that I posted two years ago. Some of my predictions were correct but who could predict the explosion of healthcare apps. There were so many other trends I could have cited including the study of healthcare social media in European hospitals.
Coincidentally, I attended the Cleveland Clinic Patient Experience Empathy and Innovation Summit on Sunday. One track in the afternoon was devoted to social media with a good mix of speakers covering the latest trends in healthcare and beyond. Check out the Twitter stream here
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Thoughts on Sentiment Analysis in Health Care
March 6, 2012
There is increasing interest in Sentiment Analysis of social media. The brief messaging systems like Twitter and Facebook allow for picking out words and phrases using algorithms to find positive or negative sentiment. There are an increasing number of tools to do sentiment analysis and market research firms willing to do it. Using a simple tool like TwitterSentiment can get quick results but are they meaningful for healthcare? For instance, looking at “Mayo Clinic”, the results are rated as negative but examining the tweets show a mix of statements and some rated negative (78%) have to do with waiting for someone in surgery or concern about illness rather than care or quality. But using their twitter handle @MayoClinic shows 90% positive. Similar results are seen with Cleveland Clinic and Hopkins Medicine. Perhaps tools with a license fee are more sophisticated and show clearer results. An market research firms may take more time to tweet algorithms to sort out positives and negatives.
But hospital reputation is not the only use of sentiment analysis in health care social media. What are sentiments about diseases and conditions? In a brief check, cancer was more positive than cancer. But some comments are mixed, “thanks love! My roommate got diagnosed with cancer” is rated positive. My conclusion, sentiment analysis in healthcare requires fine tuning – what is good news, what is bad, what is neutral? The temporary pain of treatment can be a real downer but the results a real high. I will be interested to see more written on this in the future. Some research has begun, such as, this article on cancer survivorship.
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