Usability in Healthcare
May 1, 2012
UX has always been one of my favorite topics. So often ignored in application development, usability is key to the success of any website or app. Fortunately, there is a Usability Professionals Association dedicated to the concept. A recent presentation at the Northeast Ohio Chapter focused on the evaluation of the usability of the Cleveland Clinic website. This comprehensive review lead to the development of standards for the website based on user input.
Check out the presentation by Kaitlan Chu:
Challenges Faced & Lessons Learned Conducting Cleveland Clinic’s First UX Study: a quantitative open card sort analysis
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