Curing the Trust Crisis in Health Care

April 20, 2007

Daniel A. Shore from the Harvard School of Public Health speaks on this topic at the Cato Institute tomorrow (4/20/2007). He has editted a new book on the topic as well, The Trust Crisis in Health Care. Here are some of the main points:
“- systemic conditions that lead to medical errors, and remedies for promoting quality of care.
- outdated modes of doctor-patient communication that hinder compliance.
- novel modes of interaction to improve satisfaction. – patient-centered care and metrics to evaluate its presence or absence.
- media communication and miscommunication, and new standards for medical reporting.
- clinical insights applied to the use of human subjects in biomedical research.
- recommendations for revising medical school curricula and strengthening the peer-review process in medical journals.
- practical strategies for decreasing the lingering discord between patients, providers, and health plans.”

While not directly related to Heath IT, the implications are there – EMRs and PHRs cannot succeed as long as their is an atmosphere of distrust between physician and patient.

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