John Sharp is an IT Manager for a major medical center in Northeast Ohio. Areas of expertise include: ehealth, personal health records, Web 2.0 technologies, social media and project management. He is active in the Healthcare Information Management and Systems Society and the American Medical Informatics Association. The opinions expressed on this blog are those of the author.
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Archive for November 13th, 2009
Enterprise 2.0 – Limits of Social Media in the Organization
November 13, 2009
Earlier this week I presented on a social media panel at the NEOSA CIO Symposium in Cleveland. Slides below and bookmarks here. I was surprised at how many companies block social media from their employees (about 50% from an informal poll). After the panel, I think many were going to take a second look at social media as both a customer engagement tactic and/or a internal tool set for employee collaboration and communication.
Some related blog posts on this topic include:
- The Über-Connected Organization: A Mandate for 2010 from Harvard Business Review
- Let’s Move Away From Social Media and Get Down to Business – from ReadWriteWeb
which argues for a pragmatic Enterprise 2.0 which will:- Address key business concerns
- Demonstrate business value
- Acquire social computing competency
Enterprise 2.0 is a work in progress. I hope we will see more articles/blogs on ROI and general benefits of Enterprise 2.0, particularly in health care organizations.
NEOSA CIO Symposium 111009
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