Archive for November 13th, 2009

Enterprise 2.0 – Limits of Social Media in the Organization

November 13, 2009

Earlier this week I presented on a social media panel at the NEOSA CIO Symposium in Cleveland. Slides below and bookmarks here. I was surprised at how many companies block social media from their employees (about 50% from an informal poll).  After the panel, I think many were going to take a second look at social media as both a customer engagement tactic and/or a internal tool set for employee collaboration and communication.
Some related blog posts on this topic include:

Enterprise 2.0 is a work in progress. I hope we will see more articles/blogs on ROI and general benefits of Enterprise 2.0, particularly in health care organizations.

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